Ace
Customer service, Billing and Technical support
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
November 1st, 2024 (today)
Member Since
July 3rd, 2023
Profile Description
To be able to provide excellent and accurate service to my clients
and to be able to share my knowledge and experience with the company.
Top Skills
Customer Support » Customer Service
Experience: 1 - 2 years
In my experience in customer service, I have effectively managed billing inquiries, ensuring accuracy and clarity for customers. I have also driven sales by understanding customer needs and promoting the right products. Additionally, my technical support skills have allowed me to troubleshoot issues efficiently, providing timely solutions that enhance customer satisfaction. This diverse background has honed my communication abilities and my capacity to empathize with customers, ensuring a positive experience in every interaction.
Other Skills
Professional Services » Management Services » Customer Support Management
Experience: Less than 6 months
I used to work as a call center agent and i know how to handle customer very well.
Customer Support » Email Support
Experience: Less than 6 months
In my previous role, I handled a high volume of customer service emails daily, addressing inquiries related to billing, sales, and technical support. For instance, I once resolved a complex billing dispute by carefully reviewing the customer's account history and promptly clarifying charges
Customer Support » Chat Support
Experience: Less than 6 months
n my experience with chat support, I efficiently managed multiple customer conversations simultaneously, providing real-time assistance for billing, sales, and technical issues. For example, I helped a customer navigate a technical problem with their software by walking them through troubleshooting steps via chat.
Basic Information
- Age
- 24
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Davao city, Davao del Sur
- Tests Taken
- IQ
- Score: 128
- DISC
- Dominance: 36
- Influence: 18
- Steadiness: 26
- Compliance: 20
- English
- B2(Upper Intermediate)
- Uploaded ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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