Perugina
Social Media Manager | Customer Service Representative
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
High school diploma
Last Active
December 27th, 2024 (yesterday)
Member Since
June 29th, 2023
Profile Description
Experienced Social Media Manager and Customer Service Professional with a strong background in building customer trust and engagement. With over three years of inbound call center expertise and a proven track record in social media strategy for businesses, I create meaningful connections and deliver results. Skilled in content creation, follower engagement, and e-commerce, I’m passionate about driving growth and delivering top-notch customer support.
Let’s work together to elevate your brand and build lasting relationships with your audience!
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Top Skills
Marketing » Content Creation » Social Media Content Creation
Experience: Less than 6 months
Marketing » Social Media Management
Experience: Less than 6 months
I have experience managing personal social media accounts for my own businesses, where I focused on increasing engagement, building a loyal audience, and driving sales. My responsibilities included content creation, scheduling posts, and running campaigns across platforms like Facebook and Instagram. I also analyzed performance metrics to improve strategies and boost visibility, ensuring that the brand’s voice remained consistent and impactful.
Customer Support » Customer Service
Experience: 2 - 5 years
I bring 3 years of hands-on experience in customer service, managing inbound and outbound calls, chats, emails, and telesales. Throughout my career, I've successfully handled customer inquiries, resolved issues, and provided personalized support, ensuring customer satisfaction. My focus has always been on creating positive customer experiences and building long-term trust.
Other Skills
Customer Support » Technical Support
Experience: 1 - 2 years
I have 1 year and 8 months of experience in technical support with Comcast, where I assisted customers with troubleshooting issues related to their services. I handled a wide range of technical problems, from connectivity issues to equipment setup, ensuring quick and effective resolutions. I’m skilled in guiding customers through complex technical steps in an easy-to-understand way, always prioritizing customer satisfaction and timely solutions.
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Mabalacat, Pampanga
- Tests Taken
- IQ
- Score: 119
- DISC
- Dominance: 33%
- Influence: 17%
- Steadiness: 31%
- Compliance: 20%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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