Joanna
Virtual Assistant | Customer Service | Admin Assistant
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $7.70/hour ($677.60/month)
Bachelors degree
Last Active
December 19th, 2024 (yesterday)
Member Since
June 22nd, 2023
Profile Description
Feeling overwhelmed by tasks?
With over a decade of experience in Customer Service, Debt Collections, Administration, and Virtual Assistance, I know how the little things can add up and slow down your business.
Here’s how I can help ease your workload:
Virtual Assistance
-Imagine having a reliable assistant to handle all those tedious admin tasks, from scheduling appointments to organizing documents.
I’m skilled in:
-Google Suite (Sheets, Drive, Docs)
-Microsoft Office (Excel, PowerPoint, Word, Outlook)
-Canva and ChatGPT
-Social Media Management
Customer Service and Sales
-With a strong background in customer service, cold calling, debt collection, and sales, I'm ready to help you strengthen your customer relationships and boost your sales.
I’m proficient in:
-Call Center Software (Ring Central, Five9, NICE, Aspect)
-CRMs (Zendesk, Mailchimp)
-Project Management Tools (Trello, Slack)
-Virtual Meeting Platforms (Webex, Zoom, Google Meet)
Let’s chat about how I can help free up your time so you can focus on the big picture.
I look forward to connecting!
Top Skills
Professional Services » Management Services » Administrative Management
Experience: 5 - 10 years
Customer Support
Experience: 10+ years
Experienced Customer Support professional skilled in active listening and effective communication. Proven problem-solving abilities and adaptability in fast-paced settings. Committed to providing excellent assistance, building strong customer connections, and contributing to company success.
Marketing » Telemarketing » Outbound Calls
Experience: 5 - 10 years
Other Skills
Customer Support » Email Support
Experience: Less than 6 months
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Proficient in Microsoft Excel, I specialize in advanced formulas, PivotTables, and data visualization.
Office and Administration » Data Entry
Experience: 5 - 10 years
Office and Administration » Quality Assurance
Experience: 5 - 10 years
Customer Support » Chat Support
Experience: 6 months - 1 year
Office and Administration » Google Sheets
Experience: 2 - 5 years
Office and Administration » Calendar Management
Experience: Less than 6 months
Office and Administration » Travel Planning
Experience: Less than 6 months
Office and Administration » Debt Collection
Experience: 5 - 10 years
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- ANGELES
- Tests Taken
- IQ
- Score: 135
- DISC
- Dominance: 36%
- Influence: 19%
- Steadiness: 24%
- Compliance: 22%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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Motherhood or Career? Your Choice is as Good as Your Filipino VA’s
A Project Manager can streamline workflows, boost productivity, and turn your business dreams into reality. A Project Manager like Jehan.
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