Current Employment Status:
Hired Part Time on Jun 14, 2024

Joanna

Client Support Specialist

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Overview

Looking for full-time work (8 hours/day)

at $3.94/hour ($693.44/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

December 13th, 2024 (5 days ago)

Member Since

June 18th, 2023

Profile Description

I am a results-driven professional with expertise in client and customer communication. Expertise in building immediate reports, organizing calendar and sales pipeline reports thru CRM tools, follow ups and contacting leads prospects using GoHighLevel, responding to emails through Zendesk, experienced in live chats support, managing calls, resolve, and follow up on client’s issues to ensure complete satisfaction. My top skills include customer support, communication, retention, billing, invoicing, order processing, appointment scheduling and client service support.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 5 - 10 years

Customer Support » Customer Service

Experience: 10+ years

I have more than a decade of experience working in customer service.

E-Commerce » Order processing » Order Tracking

Experience: 2 - 5 years

Other Skills

Customer Support » Sales Support » Account Retention

Experience: 2 - 5 years

Customer Support » Sales Support » Lead Generation

Experience: 6 months - 1 year

Marketing » Appointment Setting

Experience: 6 months - 1 year

Office and Administration » Employment Verification

Experience: 2 - 5 years

Basic Information

Age
33
Gender
Female
Website
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Address
Plaridel, Bulacan
Tests Taken
None
Government ID
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