Junessa
Customer Service and Admin VA / E-commerce VA
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.82/hour ($1,200.00/month)
Bachelors degree
Last Active
October 1st, 2024 (81 days ago)
Member Since
March 30th, 2016
Profile Description
A driven and well-rounded Virtual Assistant with over 5 years of experience in a remote role for e-commerce and food retail businesses.
-Strong background in Amazon FBA
-Strong analytical skills and attention to detail
-Proficient in Microsoft Excel, Google Spreadsheets
-With background in both Amazon and Shopify
-Can use online collaboration tools like Trello, Slack, Asana, and Notions
-Excellent communication skills, both oral and written
I am a highly committed individual who will give the best service possible to achieve the end-result. I never quit on any given project and ensure its completion barring all challenges encountered. I am readily available to take on any job where I can bring my knowledge and skills to the table and grow my experience as part of an established institution.
Top Skills
Customer Support
Experience: 5 - 10 years
Provided email support to customers and addressing their concerns Processed replacements and refunds for any unsatisfied customers. Monitored product reviews and ratings and reached out to any buyers who have had issues with our product. Maintained an excellent seller performance rating and consistently monitored our Account Health.
Office and Administration » Data Entry
Experience: 2 - 5 years
Prepared the monthly data for my client's P&Ls- Cost of Goods Sold (COGS) and Monthly Sales and Inventory Levels.
Other Skills
Marketing » Social Media Management
Experience: 6 months - 1 year
-Deals with paid and free influencers and monitors their engagements -Schedules contents for posting
Human Resources
Experience: 2 - 5 years
Manpower Planning , Recruitment and Hiring, Employee Engagement , Employee Morale & Motivation, Administrative, Quality Management System
Customer Support » Social Media Moderation
Experience: 6 months - 1 year
-Ensures that all private messages, comments, and reviews in the business' Facebook and Instagram account are handled in a timely and professional manner that is aligned with the brand
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Create and update business performance dashboard on a monthly basis. *Dashboard Reports Creation and Automation *Data Visuals *VlookUp and Power Functions *Data Consolidation *Database Management and Cleanup
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Olongapo City,, Zambales
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 30
- Influence: 14
- Steadiness: 26
- Compliance: 30
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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