Roggie
BPO Ops Expert | Customer/Technical Service | Lead Gen
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
November 2nd, 2024 (4 days ago)
Member Since
June 6th, 2023
Profile Description
Working in the BPO sector for more than three years has given me a wealth of life lessons. In my current position as Operations Team Lead/Supervisor at SPLACE, I manage a four-person cross-functional team while developing product representatives who are capable of providing exceptional customer support and advancing their careers.Prior to this, I was employed by Alorica, Inc. as a Learning Delivery Specialist where I delivered process training to the operations team and calibrated outcomes globally. Work together across all locations with the quality team and management to identify learning gaps and create SMART, solution-focused training.Also held positions as a Technical Support Specialist at Alorica, Inc. and as an Account Associate in VXI, Inc. These jobs had developed into crucial components of the accounts I joined, with an emphasis not just on phone calls but also on
Top Skills
Coaching » Business
Experience: 1 - 2 years
Real Estate » Lead Generation
Experience: 6 months - 1 year
Customer Support » Sales Support » Lead Generation
Experience: 6 months - 1 year
Other Skills
Marketing » CRM » HubSpot CRM
Experience: Less than 6 months
Professional Services » Management Services » Administrative Management
Experience: 6 months - 1 year
Design » Graphic Design
Experience: 1 - 2 years
Office and Administration
Experience: 6 months - 1 year
Marketing » CRM » Pipedrive
Experience: 6 months - 1 year
Marketing » LinkedIn Marketing
Experience: 1 - 2 years
Basic Information
- Age
- 25
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sure
- Tests Taken
- IQ
- Score: 107
- DISC
- Dominance: 49
- Influence: 9
- Steadiness: 39
- Compliance: 9
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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