Experienced BPO Operations Expert, CSR, Trainer, and Supervisor with a proven track record spanning four years in the industry. Demonstrated expertise in overseeing and optimizing BPO processes, ensuring operational efficiency, and delivering exceptional customer service. Adept at training and mentoring teams to excel in their roles, driving performance and productivity.
In addition to my BPO background, I possess versatile skills in freelancing, specializing in lead generation and graphic design. As a Lead Generation Specialist, I excel in identifying and cultivating prospects, leveraging various channels and strategies to generate high-quality leads. My proficiency in graphic design adds a creative dimension to my skill set, enabling me to craft visually compelling content that resonates with target audiences.
Combining my BPO operations expertise with freelancing skills, I offer a unique blend of strategic insight, operational excellence, and creative prowess. I am passionate about driving results, fostering team success, and delivering impactful solutions that meet and exceed client expectations.
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
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