Jeanne

Customer Service Representative and Logistics Specialist

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Overview

Looking for full-time work (8 hours/day)

at $5.70/hour ($1,003.20/month)

Bachelors degree

Last Active

February 6th, 2025 (yesterday)

Member Since

June 3rd, 2023

Profile Description

Experienced Customer Service, Logistics, and E-commerce Specialist

Hello! I'm Anne, a dedicated professional with nearly 5 years of experience in customer service, logistics, and e-commerce operations. I've had the privilege of working with international clients, helping them enhance their online shopping experiences.

My expertise includes:
Customer Support: Proficient in handling inquiries, resolving complaints, and providing top-notch service across various platforms (email, chat, and phone).
E-commerce Management: Skilled in using tools like Shopify, ShipStation, Gorgias, and Zendesk to streamline operations, manage product listings, and optimize customer interactions.
Logistics Coordination: Experience in overseeing shipping processes and ensuring timely deliveries, enhancing customer satisfaction.

My strong commitment to detail and adaptability fuels my passion for improving processes and achieving tangible results. I am excited to collaborate with a dynamic team and help organizations thrive in the competitive e-commerce space.

Feel free to reach out if you want to discuss this topic further. I’m always open to a chat. Let’s connect!

Top Skills

Experience: Less than 6 months

Experience: 2 - 5 years

I have been a customer support representative for one of the largest banks then I promoted as a Supervisor for junior colleagues. Because of these, I was able to instill and maintain a delivery of high standard service, which helps me identify my own needs of improvement.

Experience: 2 - 5 years

Other Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Basic Information

Age
25
Gender
Female
Website
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Address
Mabalacat, Pampanga
Tests Taken
IQ
Score:  117
DISC
Dominance: 40
Influence: 7
Steadiness: 13
Compliance: 40
English
C2(Advanced/Mastery)
Government ID
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