Administrative Virtual Assitant

I’ve used Microsoft Office Suite for over 10 years, creating detailed spreadsheets, reports, presentations, and managing communications. My proficiency in these tools allows me to complete tasks efficiently.

Over the years, I've communicated with clients across various channels. My experience in this area has allowed me to handle sensitive issues with professionalism and provide exceptional customer service.

I’m highly proficient in using Google Suite tools, from creating documents and spreadsheets to scheduling events and sharing files. Google Drive has been crucial for maintaining collaborative and organized workflows.

I’ve worked with several CRM tools to manage client information, track project statuses, and improve customer relationships. My ability to navigate these platforms has streamlined communication and boosted efficiency.

In my role as an executive assistant, I helped coordinate various events, from managing logistics to preparing contracts and processing payroll. My experience ensures that each detail is taken care of.

I've worked extensively with large datasets, performing tasks like de-duplication and organizing information to maintain accurate records. I’ve also managed CRM systems to ensure data integrity, which is crucial for making data-driven decisions.

Over the past few years, I've supported executives by managing their schedules, email correspondence, and preparing reports. My attention to detail ensures that meetings and tasks are scheduled efficiently, while my organizational skills help keep things running smoothly.

I’ve assisted with payroll processing and employee scheduling, ensuring that all data is accurately entered into systems like Paycom. This helps the team stay organized and on track.

I’ve helped manage websites and social media pages, ensuring content is up-to-date and engaging. My role also involved monitoring and responding to customer feedback on platforms like Yelp.

My customer service background has equipped me with strong problem-solving skills. I’ve developed strategies to resolve issues promptly, ensuring customer satisfaction while maintaining company standards.

I’ve analyzed existing workflows and identified areas for improvement. I’ve helped implement simple process changes that reduced bottlenecks and improved productivity within teams.