I am your Experienced Virtual Assistant, Customer Service Representative, Executive Assistant in one
I can help you with: Inbound/Outbound Calls, Administrative Task, Basic Editing, Lead Generation, Cold Calling, Chat Support, Technical Support
Tools I Use: Microsoft Word, Excel Google Docs, Sheets, Salesforce ,ZOHO, Ring Central,Avaya,Atlas,Slack,Notion,Canva,Capcut
Experience: 2 - 5 years
19 months working at home handling troubleshooting, collections, upselling and appointment setting and 7 months with Iqor as a customer service specialist for a telecommunications company handling various of inquiries, escalations and data entry.
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
I attended a training that immersed me to actual outbound calling, utilizing Zillow and Reddfinn and using an automatic softphone dialer
Experience: Less than 6 months
Experience: 1 - 2 years
I am a technical advisor for one year and five months with complex skills in troubleshooting, escalating inquiries and billing queries
Experience: 2 - 5 years
Experience: 1 - 2 years
Negotiating appointment schedules to assist customer with their needs and demands
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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