Ivana

Virtual Assistant with Experience

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

November 26th, 2024 (yesterday)

Member Since

May 25th, 2023

Profile Description

I am your Experienced Virtual Assistant, Customer Service Representative, Executive Assistant in one
I can help you with: Inbound/Outbound Calls, Administrative Task, Basic Editing, Lead Generation, Cold Calling, Chat Support, Technical Support
Tools I Use: Microsoft Word, Excel Google Docs, Sheets, Salesforce ,ZOHO, Ring Central,Avaya,Atlas,Slack,Notion,Canva,Capcut

Top Skills

Experience: 2 - 5 years

19 months working at home handling troubleshooting, collections, upselling and appointment setting and 7 months with Iqor as a customer service specialist for a telecommunications company handling various of inquiries, escalations and data entry.

Experience: Less than 6 months

Other Skills

Experience: Less than 6 months

I attended a training that immersed me to actual outbound calling, utilizing Zillow and Reddfinn and using an automatic softphone dialer

Experience: Less than 6 months

Experience: 1 - 2 years

I am a technical advisor for one year and five months with complex skills in troubleshooting, escalating inquiries and billing queries

Experience: 2 - 5 years

Experience: 1 - 2 years

Negotiating appointment schedules to assist customer with their needs and demands

Basic Information

Age
23
Gender
Female
Website
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Address
Bamban, Tarlac
Tests Taken
IQ
Score:  116
DISC
Dominance: 36
Influence: 20
Steadiness: 26
Compliance: 18
Government ID
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Sara Brumfield

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