Customer Service Representative

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $5.80/hour ($1,020.80/month)

High school diploma

Last Active

December 19th, 2024 (6 days ago)

Member Since

May 24th, 2023

Profile Description

Highly motivated and detail-oriented customer support professional with a passion for delivering exceptional service in online environments.

Experienced in handling a wide range of customer inquiries, I thrive in fast-paced settings and excel at resolving issues efficiently while maintaining a positive and empathetic attitude.

Proficient in utilizing various communication channels, including email, chat, and social media platforms, I am dedicated to ensuring customer satisfaction and building strong client relationships.

Ready to leverage my skills and expertise to provide outstanding support as a valuable member of your online team.

Top Skills

Marketing » Telemarketing » Inbound Sales

Experience: 6 months - 1 year

- Worked in sales in one of the biggest Telecommunications network in the USA. - Was able to sell or advertise new lines of network and devices.

Customer Support

Experience: 5 - 10 years

- I worked as a CSR for almost 6years now. - Fraud and Account specialist for an eCommerce company for 4 years and a CSR for a Telecommunications company for a year. - Now is a Support Ambassador for a Travel and Accommodations Company.

Customer Support » Customer Service » Fraud detection

Experience: 2 - 5 years

- Worked as a Fraud Specialist for 4 years in one of the biggest eCommerce in the world. - Was able to determine if the devices or networks that were used to access the account was from a trusted device or not. - Was able to advise the users how to secure their accounts to prevent from being hacked.