Customer Service Representative | General VA | Canva Expert

I worked as a secretary for 4 years while studying at the university, and I have extensive training in handling administrative tasks, which includes streamlining operations and managing multiple tasks. My proficiency extends across Microsoft Office Suite, Google Suite, and various administrative software platforms, enabling efficient workflow management and meticulous documentation.

I have extensive experience in the BPO industry, having worked in both billing and sales departments. In my previous role, I managed billing processes and provided sales support, demonstrating proficiency in handling financial transactions and customer inquiries. Currently, I am employed as a B2B frontline representative, where I handle calls and provide email support to clients. Over the past 5 years with an international company, I have developed strong communication skills and a deep understanding of customer needs in a B2B environment.

I am a Canva graphic designer and have over 5 years of experience using the Pro version. During this time, I have developed proficiency in creating a wide range of designs, including mockups listed on Etsy, deck presentations, and various invitations. My expertise lies in leveraging Canva's tools to produce visually appealing and professional-quality graphics that meet client specifications and exceed expectations. I am adept at conceptualizing design ideas, implementing feedback, and delivering high-quality finished products within deadlines.

I worked as a secretary for 4 years while studying at the university, and I have extensive training in handling administrative tasks, which includes streamlining operations and managing multiple tasks. My proficiency extends across Microsoft Office Suite, Google Suite, and various administrative software platforms, enabling efficient workflow management and meticulous documentation.

This is the current CRM tool I am using in my corporate job. If you are looking for someone to work on a related system, I am more than happy to provide my services.