Social Media and Customer Service Specialist

I have a passion for digital communication and branding, and by helping close friends and acquaintances with their online presence, I have developed my social media management skills. I am skilled in developing interesting content, refining tactics through data analysis, and utilizing social media to increase brand exposure and engagement.

As a call center supervisor for five years, I thrived in a high-pressure production floor environment. My responsibilities included coaching and mentoring teams, ensuring operational efficiency, and maintaining exceptional customer service standards. Additionally, I led engagement and training initiatives, fostering a culture of growth and excellence.

Throughout my career, I have honed my data entry skills, ensuring accuracy and efficiency in managing complex datasets. My attention to detail and meticulous approach have allowed me to consistently meet tight deadlines and maintain high-quality standards. Profiling tax refunds for qualified US clients has given me a comprehensive understanding of tax regulations and compliance procedures, allowing me to navigate intricate documentation and provide accurate and reliable data entry services.