Social Media and Customer Service Specialist

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 18th, 2024 (yesterday)

Member Since

May 17th, 2023

Profile Description

I am a dynamic professional with a multifaceted skill set gained through diverse experiences in social media management, call center supervision, and small business advocacy. My journey in these roles has equipped me with valuable insights and expertise that I am eager to bring to your organization.
Social Media Management: With a passion for digital communication and branding, I have honed my social media management skills through practical experience and assisting close acquaintances with their online presence. I am adept at crafting engaging content, analyzing data to refine strategies, and leveraging social platforms to drive brand awareness and engagement.
Call Center Supervision: As a call center supervisor for five years, I thrived in a high-pressure production floor environment. My responsibilities included coaching and mentoring teams, ensuring operational efficiency, and maintaining exceptional customer service standards. Additionally, I led engagement and training initiatives, fostering a culture of growth and excellence.
Small Business Advocacy: Amidst the challenges posed by the pandemic, I undertook the responsibility of handling a tax refund campaign tailored to support small businesses in the USA. This experience allowed me to directly impact struggling businesses, demonstrating my dedication to community well-being and problem-solving abilities.
I am driven by a commitment to continuous improvement and a track record of exceeding expectations. My adaptability, strong communication skills, and strategic thinking make me a valuable asset in dynamic work environments. I am eager to contribute my expertise to your organization's success.
If you seek a versatile professional with a proven ability to excel in diverse roles, I would welcome the opportunity to discuss how my skills align with your organization's objectives.