Romie

Customer Service Representative and Technical Support

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.42/hour ($601.92/month)

Bachelors degree

Last Active

March 20th, 2025 (14 days ago)

Member Since

May 17th, 2023

Profile Description

Hey there! I'm Rom, a Marketing Management graduate from the Philippines. I have experience in customer service and technical roles. I thrive on adaptability, love learning, and am always motivated.

I look forward to discussing how I can contribute to your organization!

Top Skills

Customer Support » Technical Support

Experience: 6 months - 1 year

Handled high-volume incoming calls from hotel guests and staff, troubleshooting WiFi, phone system, and Hosted PBX issues. Performed Layer 1 support for guest devices, access points, and call quality concerns. Managed and documented tickets, escalating complex VoIP and network cases as needed.

Customer Support » Customer Service

Experience: 1 - 2 years

Handled inbound and outbound calls, scheduling appointments, and responding to potential renters’ inquiries across multiple channels to drive engagement and conversions.

Other Skills

Basic Information

Age: 24

Gender: Female

Website: Sign Up with Pro Account to View

Address: General Santos, SOUTH COTABATO

Tests Taken: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”