Romie
Customer Service Representative and Technical Support
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.42/hour ($601.92/month)
Bachelors degree
Last Active
March 20th, 2025 (17 days ago)
Member Since
May 17th, 2023
Profile Description
Hey there! I'm Rom, a Marketing Management graduate from the Philippines. I have experience in customer service and technical roles. I thrive on adaptability, love learning, and am always motivated.
I look forward to discussing how I can contribute to your organization!
Top Skills
Customer Support » Technical Support
Experience: 6 months - 1 year
Handled high-volume incoming calls from hotel guests and staff, troubleshooting WiFi, phone system, and Hosted PBX issues. Performed Layer 1 support for guest devices, access points, and call quality concerns. Managed and documented tickets, escalating complex VoIP and network cases as needed.
Customer Support » Customer Service
Experience: 1 - 2 years
Handled inbound and outbound calls, scheduling appointments, and responding to potential renters’ inquiries across multiple channels to drive engagement and conversions.
Other Skills
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- General Santos, SOUTH COTABATO
- Tests Taken
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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