I have 14 years of experience in the customer service sector, both in the BPO and hospitality industries. During my time in the BPO sector, I primarily managed telecom accounts (including Microsoft, T-Mobile, and AT&T/DirecTV) as a customer service representative before being promoted to a Quality Analyst. Currently, I am venturing into freelancing and the virtual assistant field.
My first position in a virtual world was as a Lead Generation Specialist, where I handled both inbound and outbound calls in a real estate company where I gained my experience as cold caller and appointment setting. I quickly transitioned to the Disposition Team and, within just two months, was promoted to Lead Manager/Senior Acquisition at a U.S.-based real estate company where I was transferred into a Disposition Team. Additionally, I have experience in lead generation, where we verify customer who are seeking debt consolidation or loans. My background also includes data entry, where I sourced local sellers in the Philippines via Instagram, Viber, and
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 10+ years
Experience: 6 months - 1 year
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
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