Kathlene

VA| Administrative Support| Customer Service Champ

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Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

October 22nd, 2024 (104 days ago)

Member Since

May 15th, 2023

Profile Description

I worked as a email support and a Marketing sales agent for 3 years. The experience that i gained in my previous work is become business minded. Since im all around , i able to learn how to communicate well with clients that needs to be address of the inquiries and concerns. Im fond in organizing and attention to details i make sure that every transactions is being recorded accordingly. I also track day to day, weekly and monthly sales of our department. Then track shipments and Upgrade to see actual info addition, i manage my companies e-commerce platforms like Shopee and Lazada.

Top Skills

Professional Services » Management Services » Administrative Management

Experience: 6 months - 1 year

Manage incoming and outgoing correspondence, including emails, letters, and packages. Create, update, and maintain documents, spreadsheets, and databases. Ensure accuracy, completeness, and organization of files and records. Assist with document retrieval, filing, and archiving processes. Maintain confidentiality and security of sensitive information.Monitor and maintain office supplies, equipment, and inventory levels. Place orders for necessary supplies and equipment, ensuring timely delivery.

Professional Services » Management Services » E-Commerce Management

Experience: 2 - 5 years

Detail-oriented with a focus on accuracy and quality of the products. Monitor customer feedback, reviews, and ratings, and address any issues or concerns promptly. Implement strategies to improve customer retention and loyalty.Coordinate with relevant teams to ensure accurate and up-to-date product listings, pricing, descriptions, and images on the website.

Customer Support » Chat Support

Experience: 2 - 5 years

Empathy and patience in dealing with customer inquiries and complaints. Proven experience in customer service or support roles, preferably in email and chat-based environments.

Other Skills

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address: Muntinlupa, Metro Manila

Tests Taken: IQ
Score: 111: DISC
Dominance: 22
Influence: 8
Steadiness: 34
Compliance: 36: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”