I am flexible, reliable and hardworking person. I worked as a provider service advocate for almost 2 years where I provided eligibility and benefits, create prior authorization and checked claim status. I also worked as a training coordinator for communication where I train agents with basic phone etiquettes, do's and don't and did some refresher for those outliers to refresh their knowledge about customer's satisfaction.I also worked as an ESL teacher for almost 2 years where I teach students with different nationalities in all ages from 2-75 years of age.I underwent Medical/Dental Virtual Receptionist Training and Scribing Certification where I passed and got my certificate.
Experience: 1 - 2 years
I worked as a customer service advocate in one of the health care accounts where I provided eligibility and benefits, created prior authorization and check claim status. I was also a training coordinator where I trained agents with basic phone etiquettes, do's and don't and did some refresher on how to deal with clients and how to provide the best customer service experience to them.
Experience: 1 - 2 years
I was an ESL teacher for almost 2 years where I taught students in all ages from 2-75 years of age.
Experience: 1 - 2 years
I worked as a Provider Service Advocate in an Insurance Company where I provided eligibility and benefits, created prior authorization and checked claim status.
Experience: Less than 6 months
I used Microsoft Excel when I was working as a Training coordinator.
Experience: 1 - 2 years
I used Microsoft Power point in creating slides and presentation for the calibration when I was still working as a trainer.
Experience: 1 - 2 years
I used Microsoft word when I was still working as a training coordinator and back when I was still studying.
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