A+ Customer Service PRO | Sales, Billing
4+ Years of Outstanding Customer Support
Sales, Billing, & Admin Support for Leading Brands
Shopify | UPrinting | PrintRunner | NextDayFlyers | AT&T | T-Mobile |
Digital Room | N-Plus Bikes
Hi there! I’m
and I’m all about making things run smoothly, keeping customers happy, and
driving business success. I bring 4+ years of experience supporting top
companies across industries like e-commerce, telecom, hospitality, and finance.
Whether it’s managing inventory, handling logistics, or providing exceptional
customer service, I streamline processes to increase efficiency, sales, and
customer satisfaction.
Here's how I can support your business:
Sales &
Strategy
Billing & Payment Management
Admin Support & Operations
Customer Service with a Heart –
From handling complaints to turning them into opportunities, I keep customers
smiling.
Inventory & Order Management
Cross-selling & Upselling
Product Support
Customer Relationship Management
(CRM)
Technical Support & Conflict
Resolution
Platforms, Tools, & Apps I’m Experienced With:
Shopify
AirCall
Gorgias
Klaviyo
IMS
Custom CRMs
Slack,
Zoom, Microsoft Office 365
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Instagram, TikTok, YouTube
Canva,
ChatGPT, and more!
Why Choose Me?
I’m a quick study and can jump right into any new
platform or tool you use. I have a knack for solving problems, making things
more efficient, and handling customer interactions with empathy and
professionalism.
Ready to take some tasks off your plate? Let’s chat! Drop me
a personalized message, and we’ll set up a Discovery Call to discuss how
I can support your business and help you grow.
Best,
Experience: 2 - 5 years
✅Strong communication skills both verbal and written. ✅Ability to empathize with customers and provide exceptional customer service. ✅Proven problem-solving skills and ability to think critically. ✅Excellent time management and organizational skills. ✅Familiarity with customer service software and tools such as CRM, helpdesk software, and ticketing systems. ✅Ability to remain calm and professional under pressure. ✅Adaptability and willingness to learn new skills and tools. ✅Knowledge of customer service best practices and strategies. ✅Strong attention to detail and ability to maintain accurate records. ✅Multitasking skills and ability to handle multiple customer inquiries at once.
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