Jojo

Customer Service Representative

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

November 13th, 2024 (yesterday)

Member Since

May 9th, 2023

Profile Description

A+ Customer Service PRO | Sales, Billing
4+ Years of Outstanding Customer Support

Sales, Billing, & Admin Support for Leading Brands

Shopify | UPrinting | PrintRunner | NextDayFlyers | AT&T | T-Mobile |
Digital Room | N-Plus Bikes
Hi there!  I’m Upgrade to see actual info,
and I’m all about making things run smoothly, keeping customers happy, and
driving business success. I bring 4+ years of experience supporting top
companies across industries like e-commerce, telecom, hospitality, and finance.
Whether it’s managing inventory, handling logistics, or providing exceptional
customer service, I streamline processes to increase efficiency, sales, and
customer satisfaction.
Here's how I can support your business:
Sales &
Strategy

 Billing & Payment Management

 Admin Support & Operations

 Customer Service with a Heart –
From handling complaints to turning them into opportunities, I keep customers
smiling.

 Inventory & Order Management

 Cross-selling & Upselling

 Product Support

 Customer Relationship Management
(CRM)

 Technical Support & Conflict
Resolution
Platforms, Tools, & Apps I’m Experienced With:
Shopify
AirCall
Gorgias
Klaviyo
IMS
Custom CRMs
Slack,
Zoom, Microsoft Office 365
<8efe80624d780eba0c6493ec45140364>Facebook,
Instagram, TikTok, YouTube
Canva,
ChatGPT, and more!
Why Choose Me?
I’m a quick study and can jump right into any new
platform or tool you use. I have a knack for solving problems, making things
more efficient, and handling customer interactions with empathy and
professionalism.
Ready to take some tasks off your plate? Let’s chat! Drop me
a personalized message, and we’ll set up a Discovery Call to discuss how
I can support your business and help you grow.

Best,

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Top Skills

Experience: 2 - 5 years

✅Strong communication skills both verbal and written. ✅Ability to empathize with customers and provide exceptional customer service. ✅Proven problem-solving skills and ability to think critically. ✅Excellent time management and organizational skills. ✅Familiarity with customer service software and tools such as CRM, helpdesk software, and ticketing systems. ✅Ability to remain calm and professional under pressure. ✅Adaptability and willingness to learn new skills and tools. ✅Knowledge of customer service best practices and strategies. ✅Strong attention to detail and ability to maintain accurate records. ✅Multitasking skills and ability to handle multiple customer inquiries at once.

Other Skills

Basic Information

Age
41
Gender
Male
Website
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Address
floridablanca, pampanga
Tests Taken
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
Government ID
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