Customer service professional with a demonstrated commitment to providing incredible service for the past 8 years. Adept at handling 30+ calls on a daily basis while constantly resolving client issues smoothly and quickly. Passionate about building a strong customer relationship, driving brand and increasing customer engagement.
Experience: 5 - 10 years
I worked for US based clients for more than 7 years. I also worked remotely for 3 years and I understand the importance of dependability. I was a technical support in a satellite account and part of my job is scheduling technician visit and upselling services such as premium channels or protection plans.
Experience: 5 - 10 years
I worked for US based clients for more than 8 years . I also worked remotely for 3 years and I understand the importance of dependability. I was a technical support in a satellite account and part of my job is scheduling technician visit and upselling services such as premium channels or protection plans.
Experience: 6 months - 1 year
Utilize CRM software to document customer interactions, track issues, and follow up on outstanding requests.
Experience: 6 months - 1 year
Provide timely and accurate assistance to customers via chat platform, addressing inquiries, resolving issues, and providing product support.
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