~INTP~ Executive Assistant | Digital Marketing | CSR

Overview

Looking for gig work

at $12.00/hour

Bachelors degree

Last Active

November 28th, 2024 (today)

Member Since

March 7th, 2016

Profile Description

 I have a background in digital marketing, virtual assistance, project management, and customer service. From 2018 onwards, I’ve handled various roles such as content creation, social media management, client onboarding, and email marketing, delivering practical solutions tailored to client needs. Before my freelance work, I spent nearly a decade in the BPO industry with roles in technical support, customer service, and risk management, including positions at JPMorgan Chase, Sitel, Sykes Asia, and Convergys. This experience gave me a solid foundation in problem-solving, communication, and attention to detail—skills that I continue to apply in my current work. I also manage projects, ensuring they are completed on time and within scope. In my free time, I stay updated on science, history, and storytelling.


SKILLS      
Customer Service:
Demonstrated ability in providing excellent support through email and phone communication.
  
Content Writing: Experienced in crafting engaging and SEO-optimized blog posts and
articles.
       
Virtual Assistance: Proficient in day-to-day operations, email management, and client onboarding.
     
Digital Marketing: Familiar with social media management, content production, and campaign coordination.
   
Research: Capable of conducting various research tasks, including keyword research.
     
Project Management: Experience using tools like Asana, HubSpot, Zoho, and Google Suite.


WORK EXPERIENCE
Freelance Digital Marketing Specialist
From January 2018 onwards, I’ve taken on multiple roles, executing a wide range
of tasks across digital marketing, virtual assistance, and project management.
My work has spanned various industries, where I have delivered tailored
solutions to meet the specific needs of my clients. My expertise includes:
       
Project Management:
Leading the planning, execution, and monitoring of digital marketing campaigns,
ensuring project goals are met on time and within budget.
     
Marketing Director (Consultant):
Heading teams in developing and implementing organic digital marketing
strategies, from social media management to content creation.
    
Crowdfunding Specialist:
Managing crowdfunding campaigns, including campaign strategy, email marketing,
and social media outreach to boost engagement and conversions.
      
Content Writer:
Crafting high-quality, SEO-optimized articles, blogs, and web content tailored
to boost online visibility and engagement.
     
Social Media Management:
Developing and managing content for social media platforms, increasing
engagement and follower growth through strategic posting and community
interaction.
       <8efe80624d780eba0c6493ec45140364>Email Marketing:
Designing and executing email drip campaigns and newsletters to nurture leads
and maintain client relationships.
     
WordPress Website Development:
Building, maintaining, and optimizing WordPress websites for improved user
experience and search engine rankings.
   
General Virtual Assistant:
Providing comprehensive support including email management, customer service,
calendar management, and executive assistance, streamlining day-to-day
operations for clients.

Client Onboarding Specialist:
Assisting in the seamless onboarding of clients by managing communication and
providing necessary training materials.
      
Researcher:
Conducting in-depth keyword research, competitor analysis, and market trends
analysis to inform content and marketing strategies.