Jessel
CSR, Lead Generation Specialist & Appointment Setter
Verified
Overview
Looking for full-time work (8 hours/day)
at $1.12/hour ($197.12/month)
Bachelors degree
Last Active
November 21st, 2024 (yesterday)
Member Since
May 2nd, 2023
Profile Description
With over a year of experience as a Customer Service Representative, I have successfully navigated both US-based daytime and graveyard shifts in accordance with our local time, demonstrating adeptness in handling challenging customers, building strong rapport, swiftly resolving intricate issues, and showcasing expertise in Customer Relationship Management (CRM). My proficiency extends to multitasking, where I adeptly manage calls whilesimultaneously taking detailed notes,consistently achieving and surpassing positive customer satisfaction objectives.
Top Skills
Marketing » Social Media Management
Experience: 6 months - 1 year
I've been able to manage my own social media and I'm currently make it grow as I planned & strategies my content calendar on how I am able to grow my social media and how can I show off to my target audiences my contents that will benefit them.
Customer Support » Customer Service
Experience: 1 - 2 years
With over a year of Customer Service Representative I managed inbound and outbound calls, assist customers with their accounts or their technically related concerns and maintaining customers records as well.
Other Skills
Customer Support » Sales Support » Lead Generation
Experience: Less than 6 months
Recently have 2 part time clients as Lead Generation Specialist where I generate leads for them for possible clients and do cold emails and DMs and cold calling as well.
Office and Administration » Personal Assistant
Experience: 6 months - 1 year
I was a Assistant Secretary where my role was to answer phone calls , responded to emails or inquiries and Scheduling appointments or meetings for my client.
Marketing » Appointment Setting
Experience: 6 months - 1 year
I was a Appointment Setter in a Insurance agency where I called potential leads, set an appointment and make it as a quality leads where it can be a sales leads. Know how to navigate CRM/dialer, do more than 300 calls per day, know how to set the appointment using Google Calendar, put the needed information into a specific Appointment spreadsheets and do Follow up calls to leads that is No show, callback or follow up leads for rescheduling.
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cotabato City
- Tests Taken
- IQ
- Score: 112
- DISC
- Dominance: 28%
- Influence: 7%
- Steadiness: 30%
- Compliance: 35%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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