I have four years of experience in the BPO sector and have managed a variety of US accounts such as:
- retail
- loans
- telco billing
- telco sales
- customer support
I am an Amazon Account Manager for more than a year and my tasks includes the following:
- Amazon Product Research for Online Arbitrage & Private Label FBA & FBM
- Amazon Product Listing through FlatFile
- Amazon Inventory Forecast & Management
- Amazon Customer Service- Amazon Shipping Settings Automation
As an Amazon Account Manager, I know how to use the following tools:
- Helium10 and Jungle Scout
- Data Dive
- SellerAMP SAS, AZInsight, BuyBotPro
- Keepa
- Tactical Arbitrage
I have six months of experience setting appointments. I guarantee effective communication and organization through my attention to detail and familiarity with these platforms, which eventually boosts productivity and helps with appointment setting. And I know how to use the following tools to maximize team collaboration and expedite scheduling procedures:
- Go High Level
- Slack
- Airtable
- Notion
- Calendly
Other useful tools that I've used:
- Google Docs & Sheets
- Google Meet
- Zoom
- Google Calendar
- Oracle
- Avaya OneX
- Canva
Experience: 1 - 2 years
Experience: 2 - 5 years
I've worked as a customer support representative for four years, addressing a variety of concerns, finding solutions, and making sure clients are satisfied. My experience spans multiple US accounts. My experience has given me the flexibility and competence to handle various account requirements and provide outstanding service that is customized to meet the demands of each client.
Experience: 6 months - 1 year
Experience: Less than 6 months
Certified Quickbooks Online Pro Advisor
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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