PRIOR AUTHORIZATION || MEDICAL ASSISTANT

Overview

Looking for full-time work (8 hours/day)

at $9.20/hour ($1,619.20/month)

Bachelors degree

Last Active

March 31st, 2025 (6 days ago)

Member Since

April 14th, 2023

Profile Description

Passionate about delivering top-notch healthcare support, I specialize in prior authorizations, medical records management, and patient coordination with nearly two years of experience as a Medical VA. My background also includes three years in the BPO healthcare industry handling US-based accounts like Humana, where I worked as a Quality Assurance Representative and Customer Service Specialist.

What I Bring to the Table:
Expertise in prior authorizations, ensuring timely medication approvals for patients
Strong background in patient intake, medical records management, and insurance coordination
Experience working with providers in Internal Medicine, Family Medicine, Preventive Medicine (Obesity), Endocrinology, and more
Proficiency in EMR systems (NewCrop, Mochi Portal, CRM) and insurance portals (CoverUpgrade to see actual infods)
Skilled in customer support, problem-solving, and handling both voice and non-voice accounts
Ability to Work Under Pressure & Meet Deadlines

Tools & Platforms:
EMR Systems: NewCrop, Mochi Portal, CRM
 VOIP: Talkdesk, Zendesk, Avaya, Softphone
Insurance Portals & Cover My Meds
Communication Tools: Slack, Microsoft Teams, Skype, Zoom, Viber, WhatsApp
Productivity Suites: Microsoft Office & Google Suite

Professional Experience:
Medical Virtual Assistant | Prior Authorization Specialist (Mochi Health)
Quality Assurance Representative
Customer Support | BPO Healthcare (Humana, Voice & Non-Voice)

Let’s Connect!
I am eager to bring my expertise to a team that values efficiency, accuracy, and outstanding patient care. If you're looking for a dedicated healthcare support specialist, feel free to reach out—I’d love to connect!