Operations Support| Virtual Assistant

Overview

Looking for part-time work (5 hours/day)

at $7.00/hour ($770.00/month)

Bachelors degree

Last Active

January 1st, 2025 (11 days ago)

Member Since

April 12th, 2023

Profile Description

I am a freelance Virtual
Assistant working in diversity who can learn quickly and get the work done. I
believe I can offer significant role considering my demonstrated customer
experience handling inbound and outbound calls in the BPO industry. In addition
to being highly-organized and keen to detail, I can provide excellent service
through efficiency and productivity. I have a long-term
experience in accounts receivable - back office
work, accountable for reviewing reports, sending updates and responding toemails. I provided calibration and documentation to improve business process. I
facilitated quality control check as per guided policies and procedures. I
standardized up to date work instructions based on current business function to
enable accurate and quality-based work. I streamlined communication through
consistent follow up and report documentation.
Drop me a message and let us
schedule a breakthrough session!Communication – facilitated
inbound and outbound calls for the past years of work experience in BPO -
Customer Experience industry and was able to effectively connect through phone
call, voicemail and e-mail communication
Time management – have
a long-term experience working in a different time zone (PST/CST/EST) dealing
with various accounts, both in healthcare and loan servicing that ensure
the client’s best interest through efficient and productive day to day
production
Bookkeeping – role
rendered included: processing invoice, data entry, billing, reimbursement,
reconciliation, and reporting
Email management – have
been handling own inbox management by receiving, organizing and responding
to e-mail from clients and vendors