Joann

Customer Service Advocate

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.40/hour ($598.40/month)

Bachelors degree

Last Active

January 27th, 2025 (yesterday)

Member Since

April 6th, 2023

Profile Description

Dedicated and empathetic Customer Service Advocate with extensive experience in healthcare support, skilled in addressing patient inquiries, resolving issues, and ensuring a positive experience. Adept at navigating healthcare systems, explaining insurance benefits, and providing compassionate assistance to enhance patient satisfaction and care outcomes. Committed to delivering exceptional service with a focus on professionalism, patience, and efficiency.


Top Skills

Experience: 6 months - 1 year

With hands-on experience as a Customer Advocate in healthcare, I have consistently provided compassionate support to members, guiding them through their benefits, coverage, and plan options. I specialize in addressing inquiries, resolving issues, and ensuring members understand their healthcare services clearly. My approach is centered on empathy, effective communication, and problem-solving, always striving to enhance member satisfaction and ensure they have a seamless experience with their healthcare plans.

Experience: 1 - 2 years

I possess strong skills in office and administration, including expert proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). I excel at managing schedules, handling correspondence, organizing files, and ensuring smooth daily operations. My attention to detail and ability to use Microsoft Office effectively help streamline tasks and enhance productivity.

Other Skills

Experience: 1 - 2 years

Experience: 6 months - 1 year

Experience: 6 months - 1 year

Experience: 1 - 2 years

Experience: 1 - 2 years

Basic Information

Age
32
Gender
Female
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  92
DISC
Dominance: 47
Influence: 7
Steadiness: 23
Compliance: 23
English
C1(Advanced)
Government ID
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