Training Specialist|Instructional Designer|Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

High school diploma

Last Active

November 25th, 2024 (today)

Member Since

March 31st, 2023

Profile Description

Dynamic and results-oriented professional with a proven track record in customer service, administrative support, and training across various industries. With hands-on experience as a Customer Service Representative in telecommunications, I have adeptly handled incoming calls, resolved service issues, processed activations, and performed technical tasks with Upgrade to see actual info my role as a Chat and Email Support Specialist, I have provided exemplary support to customers via chat and email, resolving issues related to loans, payments, and app functionalities. My ability to troubleshoot and verify loan requirements has been instrumental in ensuring customer satisfaction.Additionally, my tenure as a Customer Service Representative in the home and living sector has equipped me with the skills to address inquiries, process orders, and provide detailed assistance to customers regarding mattress orders and bedroom products. Utilizing a company CRM system, I have efficiently tracked and managed customer interactions, ensuring seamless service delivery.Moreover, as an Order Taker for various restaurants, I have demonstrated proficiency in accurately processing phone orders and managing POS systems, with a keen eye for detail in identifying dishes in multiple Upgrade to see actual info my capacity as a Universal Support Agent, I have been trained in over 20 different accounts, providing comprehensive coverage to compensate for employee absences and adaptability to varying schedules. My versatility and readiness to transition between different roles have been pivotal in maintaining consistent performance and quality standards across diverse tasks and responsibilities.As a Universal Training Specialist, I have developed and delivered training materials, conducted sessions across multiple accounts, and collaborated with account managers to identify training needs and ensure all trainees met company standards. My commitment to continuous improvement and knowledge sharing has facilitated enhanced performance and competency across the organization.With a strong blend of customer service expertise, administrative proficiency, and training facilitation skills, I am poised to contribute effectively to organizational growth and success in a dynamic and collaborative environment.