Experienced healthcare associate and virtual patient care coordinator with over four years in the BPO industry, including more than two years specializing in patient management and UHC Medicare support. Skilled in enhancing patient satisfaction and engagement through effective communication, efficient coordination, and issue resolution. Adept at managing complex patient inquiries, scheduling, and support needs in fast-paced environments, and experienced in technical support and customer service. Known for a compassionate approach and a commitment to helping healthcare providers achieve high patient retention and satisfaction rates.
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
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