Appointment Setter / Customer Service Representative

Customer Service Representative with expertise in CRM and Freshdesk. Skilled in handling inquiries, resolving issues efficiently, and optimizing workflows to enhance customer satisfaction. Dedicated to delivering top-tier service and maintaining strong client relationships.

Experienced Chat Support Representative skilled in handling customer inquiries, order tracking, and email responses. Efficient in providing accurate assistance, problem-solving, and maintaining professionalism in a fast-paced environment. Strong written communication and attention to detail and the ability to handle multiple conversations efficiently.

I have experience in product listing and customer service, specifically in the retail industry for Australia and New Zealand. My role involves responding to customer inquiries about products, ensuring accurate listings, and providing helpful product-related information.

Results-driven telemarketing professional with 3 years of experience in lead generation, cold calling, and sales. Skilled in engaging prospects, building rapport, and driving conversions. Proven ability to handle high call volumes, overcome objections, and exceed sales targets. Experienced in selling solar products. Adapt at fast-paced environments with a persuasive approach.