A+ Virtual Assistant | Admin Tasks | Customer Service PRO

Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

Bachelors degree

Last Active

October 9th, 2024 (yesterday)

Member Since

March 27th, 2023

Profile Description

Simplify, Delegate, Succeed!

- Precision in Every Task
- Years of Experience
- Admin, Email, Socials & Marketing

In need of a VA who is resourceful, innovative, proactive, thinks independently, and doesn't require much supervision or direction? YOUR SEARCH ENDS HERE!

I excel in a myriad of tasks – from managing socials, responding to emails, solving problems, organizing data, and doing research - I've got you covered on various tasks and admin support! Proven ability to handle multiple tasks simultaneously. 

If that's not enough to immediately convince you that your search stops here. I've prepared a skimmable list of stuff I can take your plate.


ADMINISTRATIVE SUPPORT
Bogged down by endless day-to-day admin work? From scheduling to organizing to project management -- I've got your back, let me get the tasks below off your plate.

- Email Management 
- Virtual Meeting Support 
- Customer Service Support 
- Data Management 
- Research 
- Calendar Management 
- File Organization and Management 
- Task & Project Management 
- CRM Management 
- Event Planning & Coordination 
- Client Follow-Up 
- Travel Arrangements 
- Proofreading and Editing 
- Time Tracking and Reporting

Will HIT THE GROUND RUNNING with the following TOOLS:
- Gmail 
- Zoom 
- Skype 
- GoogleMeet 
- Slack 
- Keap 
- Zendesk 
- Gorgias 
- Shopify 
- SalesForce 
- Hubspot 
- Avaya 
- Zoho 
- Google Sheets 
- Microsoft Excel 
- ClickUp 
- Notion 
- DocuSign 
- Trello 
- Monday

CUSTOMER SERVICE
I prioritize customer satisfaction by promptly addressing inquiries and resolving issues, ensuring a positive experience for our clients. I understand that our customers are the backbone of our business, and their satisfaction is crucial to our success. Therefore, I make it my top priority to ensure that their concerns are heard and resolved promptly.
 
- Responding to inquiries 
- Resolving complaints 
- Providing information and support 
- Following up with clients 
- Maintaining client's records 
- Collaborating with other departments 
- Participating in training sessions 
- Maintaining up-to-date product knowledge 
- Ensuring client satisfaction


CREATIVES, MARKETING, and SOCIAL MEDIA
Struggling to keep up with your creative and marketing tasks? Whether it's managing your socials, copywriting, sending out newsletters, or maintaining your website -- I got you! Then, offload the creatives, marketing, and social media tasks below:

- Social Media Content 
- Social Media Management 
- Online Community Management 
- Newsletter Creation and Distribution 
- Content Article Writing 
- SEO Support 
- Lead Generation

TOOLS: 
- Facebook 
- Instagram 
- Youtube 
- LinkedIn 
- Pinterest 
- Canva 
- Capcut 
- Filmora 
- ChatGPT

My goal? Streamlining your life! I'm here to relieve you of the mundane tasks of everyday living, giving you the precious time to focus on what truly counts – your invaluable work.

Ready to feel secure?

1. Send me an OLJ Message
2. Schedule a meeting
3. Provide me a date and time when we can hop on a Discovery call

I'll be waiting.
Bernard