Current Employment Status:
Hired Full Time on Sep 30, 2024
Cristina
"Customer Service Expert | Efficient and Solution-Oriented
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Associates degree
Last Active
November 2nd, 2024 (7 days ago)
Member Since
March 26th, 2023
Profile Description
"Dedicated Customer Service Professional with 10+ Years of Experience in Delivering Exceptional Client Support"
Hi there! Cris here, I’m a highly skilled customer service expert with over 10 years of experience in providing top-tier support across various industries, including retail, technology, or e-commerce. My approach focuses on empathetic, efficient, and solutions-driven support that enhances customer satisfaction and loyalty.
I specialize in:
Multichannel Support (Phone,
CRM Tools (Zendesk, Freshdesk, Salesforce)
Problem Resolution and De-escalation Techniques
Order Processing and Follow-ups
Customer Retention Strategies
Data Entry and Ticket Management
I pride myself on building strong relationships with clients and resolving complex issues in a timely manner. Whether it’s troubleshooting product problems, answering inquiries, or managing customer feedback, I’m committed to delivering personalized service and exceeding expectations.
Skills:
Customer Support
Conflict Resolution
Multitasking and Time Management
CRM Software (Zendesk, Freshdesk, Salesforce)
Live Chat Support
Order Management
Technical Support
Data Entry
Let’s discuss how I can help you improve your customer experience and drive business success. Feel free to message me for a quick consultation!
Top Skills
Office and Administration » Data Entry
Customer Support » Phone Support » English Speaking
Marketing » Classified Ads Marketing
Other Skills
Marketing » Telemarketing
Marketing » Affiliate Marketing
Marketing » Mobile Marketing
Office and Administration » Email Management
Marketing » Email Marketing
Marketing » Social Media Management » Facebook marketing
Customer Support » Sales Support
Marketing » Social Media Management » Social Media Marketing
Marketing » Direct Mail Marketing
Design » T-Shirt Design
Office and Administration » Travel Planning
Office and Administration » Personal Assistant
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, NCR
- Tests Taken
- IQ
- Score: 100
- DISC
- Dominance: 30%
- Influence: 27%
- Steadiness: 27%
- Compliance: 17%
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.
Podcast (The Marketing Secrets Show)
Russell Brunson, host of The Marketing Secrets Show Podcast has me telling my story and sharing how I started outsourcing when I was at Lake Powell. Have a listen to our conversion and hopefully, be inspired.
READ STORYEMPLOYERS
workers
talented va's
other
contact us
connect with us
