"Customer Service Expert | Efficient and Solution-Oriented

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

December 19th, 2024 (6 days ago)

Member Since

March 26th, 2023

Profile Description

"Dedicated Customer Service Professional with 10+ Years of Experience in Delivering Exceptional Client Support"
Hi there! Cris here, I’m a highly skilled customer service expert with over 10 years of experience in providing top-tier support across various industries, including retail, technology, or e-commerce. My approach focuses on empathetic, efficient, and solutions-driven support that enhances customer satisfaction and loyalty.
I specialize in:
Multichannel Support (Phone, Email, Live Chat, Social Media)
CRM Tools (Zendesk, Freshdesk, Salesforce)
Problem Resolution and De-escalation Techniques
Order Processing and Follow-ups
Customer Retention Strategies
Data Entry and Ticket Management
I pride myself on building strong relationships with clients and resolving complex issues in a timely manner. Whether it’s troubleshooting product problems, answering inquiries, or managing customer feedback, I’m committed to delivering personalized service and exceeding expectations.
Skills:
Customer Support
Conflict Resolution
Multitasking and Time Management
CRM Software (Zendesk, Freshdesk, Salesforce)
Live Chat Support
Order Management
Technical Support
Data Entry
Let’s discuss how I can help you improve your customer experience and drive business success. Feel free to message me for a quick consultation!