Current Employment Status:
Hired Full Time on Sep 30, 2024
Cristina
"Customer Service Expert | Efficient and Solution-Oriented
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Associates degree
Last Active
November 2nd, 2024 (3 days ago)
Member Since
March 26th, 2023
Profile Description
"Dedicated Customer Service Professional with 10+ Years of Experience in Delivering Exceptional Client Support"
Hi there! Cris here, I’m a highly skilled customer service expert with over 10 years of experience in providing top-tier support across various industries, including retail, technology, or e-commerce. My approach focuses on empathetic, efficient, and solutions-driven support that enhances customer satisfaction and loyalty.
I specialize in:
Multichannel Support (Phone,
CRM Tools (Zendesk, Freshdesk, Salesforce)
Problem Resolution and De-escalation Techniques
Order Processing and Follow-ups
Customer Retention Strategies
Data Entry and Ticket Management
I pride myself on building strong relationships with clients and resolving complex issues in a timely manner. Whether it’s troubleshooting product problems, answering inquiries, or managing customer feedback, I’m committed to delivering personalized service and exceeding expectations.
Skills:
Customer Support
Conflict Resolution
Multitasking and Time Management
CRM Software (Zendesk, Freshdesk, Salesforce)
Live Chat Support
Order Management
Technical Support
Data Entry
Let’s discuss how I can help you improve your customer experience and drive business success. Feel free to message me for a quick consultation!
Top Skills
Office and Administration » Data Entry
Customer Support » Phone Support » English Speaking
Marketing » Classified Ads Marketing
Other Skills
Marketing » Telemarketing
Marketing » Affiliate Marketing
Marketing » Mobile Marketing
Office and Administration » Email Management
Marketing » Email Marketing
Marketing » Social Media Management » Facebook marketing
Customer Support » Sales Support
Marketing » Social Media Management » Social Media Marketing
Marketing » Direct Mail Marketing
Design » T-Shirt Design
Office and Administration » Travel Planning
Office and Administration » Personal Assistant
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, NCR
- Tests Taken
- IQ
- Score: 100
- DISC
- Dominance: 30%
- Influence: 27%
- Steadiness: 27%
- Compliance: 17%
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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