Rowell

Senior Customer service/ Appointment Setter/Voice/Voice Over

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

January 29th, 2025 (4 days ago)

Member Since

March 24th, 2023

Profile Description

Experienced Customer Service Specialist | 6 Years in BPO IndustryAward-winning customer service professional with over six years of experience delivering exceptional support and solutions to diverse clients. Recognized with the MVP Award for outstanding performance and a WOW Call Recognition for superior service quality. Proven expertise in handling customer inquiries, managing escalations, and exceeding service level goals while maintaining a high level of professionalism. Skilled in communication, problem-solving, and upselling, with a typing speed of 70+ WPM to ensure efficient and accurate responses.
I am passionate about providing personalized customer experiences and committed to continuous learning to enhance my skills. Ready to bring my dedication, expertise, and attention to detail to your business to help improve customer satisfaction and drive success.

Top Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Data Entry

Customer Support » Customer Service » Fraud detection

Experience: 6 months - 1 year

Other Skills

Customer Support » Healthcare

Experience: 1 - 2 years

Customer Support » Sales Support

Experience: 2 - 5 years

i was with AT&T doing sales back then

Basic Information

Age: 31

Gender: Male

Website: Sign Up with Pro Account to View

Address: Sta Ana, Manila

Tests Taken: IQ
Score: 105: DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0: English
C2(Advanced/Mastery)