Technical Support Expert

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

December 4th, 2024 (yesterday)

Member Since

March 17th, 2023

Profile Description

Overview:
Hello! I'm Upgrade to see actual info, a dedicated and tech-savvy Virtual Assistant with over 8 years of experience in customer service and technical support. I thrive on helping businesses streamline their operations and provide top-notch service to their clients. Whether it's managing schedules, handling emails, or solving technical issues, I'm here to make your life easier!

What I Offer:
Virtual Assistance: Efficiently manage your tasks, from email handling to appointment scheduling.Technical Support: Skilled in troubleshooting and providing solutions for technical issues, ensuring smooth operations.B2B Accounts Management: I specialise in handling B2B accounts, from Salesforce management to customer relations.Customer Service Excellence: Strong background in delivering outstanding service, resolving issues, and retaining customers.

Tools I'm Proficient In:
Salesforce CRM: Expert in managing accounts and customer Upgrade to see actual info: Experienced in task management and team collaboration.Microsoft Office Suite: Proficient in Word, Excel, and PowerPoint for efficient documentation and Upgrade to see actual infonva: Creative and skilled in designing visually appealing content.AT&T/Uverse/DirecTv Systems: Deep understanding of these platforms for seamless tech support.Amazon Retail & Xfinity Systems: Experience in resolving tech and billing issues.Why Hire Me?I'm passionate about what I do and always go the extra mile to ensure my clients' needs are met. I'm adaptable, quick to learn new tools, and committed to delivering high-quality work on time.

Let me take care of the details, so you can focus on growing your business!
Let's Work Together!Ready to take your business to the next level? Contact me today, and let's make it happen!