I've been working with customers and members in a fast-paced environment for the past two years. In my first job, I was a Billing Specialist for Comcast at VXI. I handled huge volume of calls daily mostly concerning about disputes and increases. Here, I also made sure that I hit my monthly sales target by upselling additional key products and services.
My second job is what you call a Club Owner Universal Agent or a Travel Agent for Capital Vacations at Cloudstaff. Here, I handled thousands of member and guest accounts thru calls and
Working in a fast-paced environment have forged my knowledge and skill. I worked using plenty of CRM's to keep accounts up to date. I became detail oriented, problem solver, critical thinker, organized, and many more. By handling a huge variety of concerns, I mastered all types of callers. I make sure that I create an impact to those I work for by delivering positive outcomes.
Experience: 2 - 5 years
I've been using Canva to create different types of Designs such as, infographics, booklets, resume, and other projects. I am able to maximize basic resources available in the platform to create something that is next level.
Experience: 2 - 5 years
I am adept in using the tools in the Google Suite ecosystem.
Experience: 1 - 2 years
Experience: 1 - 2 years
As a Customer Service Representative for 2 years. I have dealt with a wide variety of concerns daily. This experience allowed me to quickly process problems and provide mutually beneficial solutions.
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
I worked in a fast-paced environment as a Customer Service Representative for 2 years. Active listening is key part of my role to better understand every concern I am receiving.
Experience: 1 - 2 years
Experience: 1 - 2 years
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