I have over 8 years of experience in the BPO industry as a Customer Service Expert and as a Sales Advisor, both inbound and outbound. I have honed my customer service skills and have become an expert in providing exceptional service to clients. I am passionate about helping individuals and businesses achieve their goals by providing top-notch assistance in various tasks.
I am proud to say that I equipped with the right attitude, skills and knowledge to provide quality work to my clients and I have the qualities that a virtual assistant should possess.
It has always been my objective to excel and have a highly rewarding career in the customer service field through hard work, dedication and perseverance with integrity where I can use and share my expertise for my professional growth and success, for the company, my clients and even my co-workers.
Below are my skills and expertise that can streamline business operations:
? Excellent Oral and Written communication Skills?Customer Service?Basic SOCIAL MEDIA MANAGEMENT?Creativity and Writing?Organizational skills?Technical skills?Project management?Problem solving?Adaptability?Critical and Analytical thinking skills?Research?Task prioritization?Time management? Professionalism?Leadership and Teamwork
?MS Office/Teams?CANVA?ChatGPT?Zoom??
Thank you for considering me as your virtual assistant, and I look forward to the opportunity to work with you and provide excellent customer service!
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