Dynamic and results-oriented professional with four years of hands-on experience in both marketing and customer service roles within the hospitality industry. Demonstrated expertise in crafting compelling marketing campaigns, driving brand engagement, and delivering exceptional customer experiences. Proven ability to leverage marketing strategies to enhance customer satisfaction, loyalty, and retention. Seeking opportunities to utilize my diverse skill set and industry knowledge to contribute to the success of a forward-thinking hospitality organization.
KEY SKILLS:
Marketing Strategy DevelopmentDigital Marketing CampaignsContent Creation and ManagementSocial Media MarketingCustomer Relationship Management (CRM)Guest Satisfaction and RetentionCommunication and Interpersonal SkillsProblem-Solving and Conflict ResolutionTime Management and PrioritizationAttention to Detail and Accuracy
PROFESSIONAL EXPERIENCE:
Marketing Specialist- MaxStaff.Co
Customer Service Representative- Teleperformance (4years)
EDUCATION: Seafaring Specialing Stewarding
CERTIFICATIONS: Food and Beverage NC2 / BARTENDING NC2
LANGUAGES: ENGLISH, TAGALOG, BISAYA,WARAY
Passionate about delivering exceptional customer experiences and driving business growth through strategic marketing initiatives. Dedicated to staying abreast of industry trends and best practices to continuously enhance performance and exceed organizational goals.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
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