Admin Support/ Video Editor

Overview

Looking for gig work

at $5.00/hour

Associate degree ( Engineering Technology - Automotive Major)

Last Active

January 9th, 2025 (48 days ago)

Member Since

January 31st, 2016

Profile Description

Commencing my professional journey in 2013 as a Customer Service Representative, I swiftly became adept at providing technical support over the phone, addressing customers' inquiries, and troubleshooting equipment issues. Transitioning into the role of a Customer Service Technician, my responsibilities evolved to include configuring hardware, devices, and software to resolve intricate service issues, all while leveraging my in-depth product knowledge to provide tailored solutions. Expanding my repertoire, I delved into Email and Chat Support, mastering the art of written communication to efficiently address customer concerns and technical queries. Additionally, I seamlessly managed Billing and Refund Support, ensuring swift resolution of financial discrepancies and order tracking for customer satisfaction.
In 2018, I ventured into the retail sector, assuming co-ownership of a store where I played a pivotal role in its success. From overseeing sales operations and budget management to maintaining optimal stock levels and resolving customer queries, my multifaceted role epitomized my commitment to operational excellence and customer-centric service.
Transitioning to a new opportunity, I continued to excel in customer service, technical support, and sales roles, leveraging my diverse skill set to assist customers in optimizing their service plans and promoting additional products and services.
In October 2021, I embraced a role focused on Beta Testing and Order Entry, actively contributing to the enhancement of tools and systems while managing various administrative tasks such as data entry and information organization. Additionally, I have proficiency in video and graphics editing, a skill set I cultivated alongside my primary roles, further enhancing my versatility and value to the teams I've worked with.
However, it was my transition to a Property Admin role in December 2022 that marked a significant milestone in my career journey. Immersed in the dynamic realm of property management, I leverage sophisticated CRM platforms to streamline operations. From handling lease renewals and scheduling inspections to managing bills and leads, my role encompasses a diverse array of responsibilities aimed at ensuring the seamless functioning of property operations. My meticulous attention to detail and commitment to delivering exceptional service position me as a trusted partner within the team, where I play a pivotal role in maintaining tenant satisfaction and optimizing property performance. Despite graduating with a degree in Automotive, my passion lies in assisting clients with their day-to-day tasks, enabling them to reclaim valuable time for themselves.