Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

January 23rd, 2025 (7 days ago)

Member Since

March 1st, 2023

Profile Description

Billing Consultant | Sales Representative | Retention Specialist | Financial Specialist


About Me
I am a highly motivated and results-driven professional with over 7 years of experience in sales, customer service, financial services, and property management. My career spans multiple industries, including real estate, finance, and e-commerce, allowing me to develop a well-rounded skill set. I am passionate about providing exceptional client experiences, driving revenue growth, and fostering long-term client relationships.

Professional Experience

Billing Consultant / Sales Representative / Retention Specialist
BPO(2 years)
Handled billing inquiries and resolved discrepancies for clients, ensuring timely payments and customer satisfaction. Engaged with clients to understand their needs, offer solutions, and maintain long-term relationships. Actively participated in retention efforts, reducing customer churn by 20% through targeted communication strategies.


Financial Specialist – Retirement Services
401K PRUDENTIAL(1 year)
Assisted clients in planning their retirement by offering tailored financial solutions and services. Conducted financial assessments and advised clients on retirement options and investment strategies. Managed and updated retirement portfolios, ensuring clients’ long-term financial goals were met.

Customer Service / Sales Representative
Avas Flowers (Upwork)(6 months)
Provided top-tier customer support and sales services for a leading online flower delivery service. Assisted customers with product selections, placing orders, and resolving issues, contributing to a 15% increase in repeat customers. Managed inbound and outbound sales calls, meeting and exceeding weekly sales quotas.

Property Manager Assistant
Prosper Real Estate(1 year and 6 months)
Supported property managers by coordinating tenant communication, lease agreements, and property maintenance requests. Managed tenant inquiries and provided excellent customer service, increasing tenant satisfaction by 25%.Assisted with property inspections, documentation, and administrative tasks to ensure smooth operations.

Sales Representative VA
Sierra Madre(2 years)
Provided virtual sales support, managing client accounts and responding to inquiries. Doing cold calling. Assisted in generating new sales leads, increasing customer base by 30%.Facilitated effective communication between the sales team and clients, contributing to a 20% growth in revenue.

Skills
Real Estate Cold Calling
Client Relationship 
Management Sales and Retention Strategies
Financial Planning and Advising Property Management
Customer Service Excellence
Virtual Assistance and Remote Communication