She
Recruiter and Technical Support Representative
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $5.00/hour ($440.00/month)
Bachelors degree
Last Active
November 21st, 2024 (today)
Member Since
March 1st, 2023
Profile Description
• Deliver service and support to customers
• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
• Gather customer’s information and determine the issue by evaluating and analyzing the issue
• Diagnose and resolve technical hardware and software issues involving internet connectivity,
• Research required information using available resources
• Follow standard processes and procedures
• Identify and escalate priority issues per Client specifications
• Redirect problems to appropriate resource
• Accurately process and record call transactions to the customer’s account
• Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business
• Organize ideas and communicate oral messages appropriate to listeners and situations
• Follow up and make scheduled call backs to customers where necessary
• Stay current with system information, changes and updates
Top Skills
Human Resources » Recruiting » Technical recruiting
Experience: 2 - 5 years
Customer Support
Experience: 5 - 10 years
Human Resources » Recruiting » Candidate Sourcing
Experience: 5 - 10 years
Other Skills
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao Del Sur
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 0
- Influence: 0
- Steadiness: 0
- Compliance: 0
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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