Experienced BPO professional specializing in healthcare accounts, with a proven background in customer service and account management. Skilled in driving operational efficiency, ensuring healthcare compliance, and delivering high-quality client support. Recognized for strong attention to detail, critical thinking, and problem-solving abilities, along with a resourceful approach to overcoming challenges and enhancing team performance.
Experience: 2 - 5 years
Proficient in Data Entry, been doing this since I started working
Experience: 2 - 5 years
Always pay attention to Details for accuracy.
Experience: 2 - 5 years
proficient with software and applications like microsoft and other.
Experience: 6 months - 1 year
Experience: 2 - 5 years
Conversational communication skill learned in the BPO industry
Experience: Less than 6 months
Always made sure electronic files and organize and secured.
Experience: 2 - 5 years
Capability to resolve and address issues quickly.
Experience: 2 - 5 years
charge entry, claims submission, denial management, and A/R follow-up.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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