E-commerce VA | Social Media Manager | Customer Support

Overview

Looking for full-time work (8 hours/day)

at $2.40/hour ($422.40/month)

Bachelors degree

Last Active

November 19th, 2024 (4 days ago)

Member Since

February 13th, 2023

Profile Description

I spent 4 years as a Virtual Assistant at MAKS Enterprises, where I specialized in data entry and served as a Marketplace Team Lead with responsibilities that included eBay listing. I was also a key member of the Data Entry team, where we managed and fulfilled client projects. Additionally, I had the opportunity to enhance my skills and contribute to the marketing team as a Social Media Coordinator.

My experience includes extensive work with a variety of technologies and software applications, such as:

• Content Creation: Writing and publishing articles on the company's website

• Hootsuite and HubSpot: Social media management and marketing• WordPress: Website management

• Google Sheets: Task and project management

• Homebase, Time Doctor, Slack, Microsoft Teams, Zoom, and Google Meet: Communication and team collaboration

• Canva and Adobe Photoshop: Graphic design

• Facebook Meta and Instagram: Social media strategy

In addition to my virtual assistant experience, I spent 9 months working in a BPO company providing customer service through chat and email support, managing inbound and outbound calls, and performing both sales and customer service roles, including cold calling.

Beyond my professional roles, I served as a full-time missionary for 18 months at The Church of Jesus Christ of Latter-day Saints from 2017 to 2018. This experience significantly developed my interpersonal skills in active listening, spiritual guidance, and service to others.

In 2022, I undertook the role of FSY Coordinator from January to August, where I successfully trained and led youth leaders, managing a group of 400 youth. Together, we organized and executed a week-long activity after six months of planning. This leadership experience honed my organizational skills and confidence in team management.

With expertise in data entry, eBay listing, social media management, customer service, marketing, communication, and content writing, I bring valuable skills to any team. I take pride in building strong relationships, establishing trust, and engaging effectively with diverse groups. Always eager to learn and grow, I look forward to new challenges and opportunities for professional development.