Aspiring VA With 4 Years Customer Service Experience

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

December 1st, 2024 (yesterday)

Member Since

February 8th, 2023

Profile Description

Customer Service Representative with more than 4 years of experience in providing customer  satisfaction. Proven expert to provide creative solutions and empathize with customers’ Upgrade to see actual info  addition, I was promoted as a mentor just within 3 months. Expert in guiding diverse agents in honing  their skills and improving their overall performance. Moreover, in-depth about how recruitment  processes work as I’ve been a recruiter, where we do a thorough screening of new applicants and conduct initial interviews. I am currently working as a Quality Analyst, where we do a complete Quality Assurance and coaching session reports on a weekly basis, attend and participate in meetings with supervisors and managers to review monitoring lists, report scripting problems or questions from callers to appropriate departments and attend and participate in partner and internal calibration meetings. Passionate about whatever task that will be assigned and will make sure to learn the necessary skills to adapt and be a model employee.