Dynamic and results-oriented marketing professional with extensive experience in trade sales, event management, and e-commerce operations. Skilled in creating impactful promotional strategies and engaging marketing materials, I have successfully managed various BTL marketing activities and supervised exhibits to drive brand visibility and sales growth.
With a background in graphic design and social media management, this includes answering inquiries and customer sales. I am adept at developing creative assets that resonate with target audiences. My expertise extends to e-commerce platform management, where I have effectively overseen inventory, uploaded SKUs, and created sales-generating campaigns across platforms like Lazada, Shopee, Website, and TikTok Shop.
In addition, my role as an AI Trainer has honed my customer service skills, enabling me to deliver exceptional support through innovative technology. I thrive in fast-paced environments and am passionate about leveraging my diverse skill set to enhance brand engagement and drive business success.
Core Competencies:
- Event Management & Booth Design
- BTL Marketing & Promotions
- E-Commerce Strategy & Management
- Graphic Design (Adobe Photoshop, Canva)
- Social Media Administration (Customer Experience, Service, and Sales)
- Customer Relationship Management (CSR)
- Inventory Management & B2B Relations
Experience: 2 - 5 years
I do have experience on E-commerce Inventory Management for more than 3 years this includes Adding / Removing of stocks, Stock Reports, Stock Analylization.
Experience: 2 - 5 years
More than 3 years of experience as an Graphic Artist utilizing tools such as Canva and Adobe Photoshop. Creating assets for social media, e-commerce listings, website, and promotional materials.
Experience: 5 - 10 years
More than 8 yrs of Customer Support experience, this includes providing excellent customer service via Chat (Social Media and E-Commerce), Email, and Phone.
Experience: 2 - 5 years
Handling Customer Sales and Customer Experience. Creating engaging social media posts and assets via Canva / Photoshop. Scheduling of posts, and maintaining the brand's impression.
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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