Joeriza

General Virtual Assistant | Customer Service | Technical Sup

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Overview

Looking for full-time work (6 hours/day)

at $5.00/hour ($660.00/month)

Associates degree

Last Active

April 7th, 2025 (today)

Member Since

February 7th, 2023

Profile Description

With my strong background in the call center industry, I bring a unique of customer expertise, organizational skills, and adaptability that make me a perfect fit for your team.
In my 9 years of expertise as a call center representative and 3 years as technical support engineer, I honed my ability to manage high volumes of tasks under pressure, communicate effectively with diverse clients, and resolve issues efficiently. These skills translate seamlessly to virtual assistance, where attention to detail, time management and problem-solving are critical.
Key highlights of my experience include :

TIME MANAGEMENT : Successfully handled 100+ customer inquiries daily, meeting tight deadlines with precision.

PROBLEM-SOLVING : Resolved complex customer concerns, ensuring satisfaction and boosting client retention.

BASIC COMPUTER SKILLS : Proficient in MS Word, data entry, and various collaboration tools, enabling smooth coordination in remote roles.
I thrive in fast paced environment and take pride in supporting teams to achieve their goals.