Customer Service Specialist

Overview

Looking for full-time work (6 hours/day)

at $6.36/hour ($840.00/month)

Bachelors degree

Last Active

February 1st, 2025 (today)

Member Since

February 6th, 2023

Profile Description

Hello, my name is Allinah and I am excited to tell you a little bit about myself. I finished my Bachelor of Science in Tourism Management and graduated Cum Laude, and I have over 10 years of experience in Customer Service. Throughout my career, I have developed a strong set of skills in customer relations and handling, as well as administrative assistance. I have also worked extensively in the front office of a five-star hotel and a women’s hospital in Abu Dhabi. I was responsible for handling admissions and discharges of patients, booking appointments, handling billing and coding, verifying insurance information, making sure insurance papers were properly filled out by the doctor and submitted to the coders, and ensuring that co-payments were collected. Additionally, I have experienced overseeing operations and projects during my previous work. These skills have equipped me with the ability to manage multiple tasks simultaneously and deliver excellent service to customers.Throughout my previous positions, I've acquired valuable expertise in collaborating with others as a team player, resolving customer complaints, and ensuring their overall contentment. My success in the industry can be attributed to my attention to detail, exceptional communication skills, and capability to perform well under stressful circumstances. Moreover, I have experience as a small business owner in our country, wherein I handled various responsibilities, such as packaging, shipping, invoicing, creating content for customers, and responding to their inquiries.As a virtual assistant, I am highly organized, tech-savvy, and possess excellent time management skills. I am confident that I can provide your company with exceptional customer service, while also managing administrative tasks and ensuring smooth operations.Thank you for taking the time to read my introduction. I look forward to potentially working with you and leveraging my skills and experience to contribute to your team.