With 5 years of experience in the call center industry, I have honed my skills in providing exceptional customer service and resolving inquiries efficiently. My role has allowed me to master effective communication, active listening, and problem-solving techniques under pressure. I have consistently met and exceeded key performance indicators, showcasing my dedication to delivering quality service. Over the years, I have also developed a strong ability to adapt to new technologies and processes. This journey has shaped me into a resilient, empathetic, and customer-focused professional.
I’m excited about the opportunity to bring my skills and commitment to your team.
Employment history:
Exceptional Communication and Networking Skills
Successful working in a team environment, as well as independently
The ability to work under pressure and multi-task
The ability to follow instructions and deliver quality results
Able to perform tasks with less supervision.
Smooth and Effective Selling
TIER 1 Top Consultant of March 2023 EVERQUOTE
TIER 2 Top Consultant for the month of March 2022, EVERQUOTE
Rebuttal Master Champion 2022
TOP AGENT with the Highest Productive Hours for 2mos consecutive
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