Real Estate VA/ Customer Service/ Technical Support

Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

Associates degree

Last Active

October 11th, 2024 (2 days ago)

Member Since

February 2nd, 2023

Profile Description

Customer Service And Technical Support
With two years of experience in the BPO industry as a Customer Service and Technical Support representative, I have honed my skills in meeting and exceeding customer expectations. My background in website building companies has provided me with an understanding of DNS operations and basic website troubleshooting. Although I acknowledge that there is room for improvement, I am dedicated to continuously developing my skills and growing in the industry.
Real Estate Cold Caller
I have experience in Real Estate Cold Calling. I conducted outbound calls to potential clients to generate leads and set appointments for my client. Maintained a database of leads and updated records regularly. Maintained a professional and courteous manner on all calls, addressing customer inquiries and concerns as needed.
My strong soft skills include active listening, confidence, friendliness, clear communication, problem-solving, creative thinking, goal-setting, and multitasking. In terms of technical abilities, I am proficient in DNS configuration, account management, customer service, and troubleshooting.
-Excellent verbal communication skills.
-Detail-oriented with strong organizational skills.
-Proficient in Microsoft Office and Google Suite.
-Ability to work independently and as part of a team.
-Familiarity with real estate industry terminology and concepts.
I have experience using tools such as Godaddy Website Builder and Wix Website Builder, and I am familiar with both Godaddy and Wix systems.