Experienced Customer Service & Virtual Assistance Professional with 9 years across healthcare, retail, collections, and tech support, with a strong sales background in both inbound and outbound roles. Currently focused on medical billing and administration, I bring expertise in the AdvanceMD EHR system and am dedicated to delivering high-quality, solutions-driven support.
Experience: 2 - 5 years
Worked as a Tier 2 to Associate with Anthem Blue cross Blue shield, specializing in Explanation of benefits, Claim dispute, Appeals, Appointment Setter, In network provider researcher, payment collection and account re-instatement. also worked as a phone supervisor and as a subject matter expert.
Experience: 1 - 2 years
Experience: 6 months - 1 year
Worked as a medical biller in a psychiatry clinic in California, familiar with AdvanceMD EHR system, Task are Claim dispute, Appeals, Pre-authorization, Pre-certification, Single case agreement.
Experience: 1 - 2 years
Work as a finance collector for a mobile company in the U.S. for almost 2 years, specializing in debt collection and payment arrangement.
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