With over 7 years of experience as a customer service representative, I bring dedication and professionalism to every task. I started my career at ALORICA PH, handling three important accounts: AOL for billing, MACYS for retail support, and GrubHub for food delivery assistance. In 2021, I transitioned to working independently as a Virtual Assistant, where I excelled in roles like Dispatcher/Broker and social media account manager. I love learning new things and am known for my ability to multitask. I'm committed to delivering my best and contributing positively to any team I join.
Skills:
-Customer Service: A track record of delivering exceptional service, and ensuring client satisfaction through effective communication and problem-solving.
-Subject Matter Expertise: Specialized knowledge in Insurance Claims and Eligibility, providing in-depth insights to navigate complex issues with precision.
Key Attributes:
-Reliability: Known for unwavering reliability, I consistently meet deadlines and surpass expectations, earning trust from clients and colleagues alike.
-Flexibility: Adaptable to dynamic environments, my flexibility allows me to thrive in challenging situations, ensuring successful project outcomes.
-Attention to Detail: Meticulous attention to detail ensures accuracy in every task, from intricate insurance claims to strategic business management.
-Commitment to Excellence:
With a steadfast commitment to excellence, I approach every project with the goal of not just meeting but exceeding client expectations. My work is characterized by transparent communication, proactive updates, and a dedication to delivering top-tier results.
I look forward to bringing my wealth of experience and dedication to your project, ensuring its success through a blend of expertise, reliability, and a results-driven approach.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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