Gerald

Customer Service Representative / Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

High school diploma

Last Active

January 14th, 2025 (3 days ago)

Member Since

January 23rd, 2023

Profile Description

A Lifelong learner with hands-on BPO experience for 6 years, handling both Inbound and Outbound Calls, QA, Data Entry and Analysis. With perseverance, I was promoted as a Subject Matter Expert in my previous company. I was one of the POC and I'm doing RTA, QA, for both emails and calls, Data Entry and Analysis, and SME for the team. I have an average to intermediate knowledge of Microsoft Excel. Being one of the POC for the team, I 'm doing weekly data analysis, checking the Call /Email Drivers, doing a root cause analysis and providing a 30, 60, 90 days action Upgrade to see actual info addition, I am a team player, has strong interpersonal skills and drive to succeed, and is a compassionate service provider. Last but not the least a well-motivated person that continuously aspires to enhance skills and growth professionally.

Basic Information

Age
32
Gender
Male
Website
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Address
General Tinio, Central Luzon (Region III)
Tests Taken
IQ
Score:  121
DISC
Dominance: 42
Influence: 67
Steadiness: 63
Compliance: 53
English
C1(Advanced)
Government ID
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