James

General Virtual Assistant | Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

January 22nd, 2025 (11 days ago)

Member Since

January 22nd, 2023

Profile Description

Hi, I'm Upgrade to see actual info Upgrade to see actual info! A hard-working and self-motivated person who loves helping businesses and clients lighten their daily workload and achieve their business goals. .

I provide experience in the next areas:

Customer Service Representative
•Handle calls, emails and chat support
•Answer customer inquiries (vonage, ring central, viber, hubspot, google voice)
•Handle bookings, property inquiries
•Inbound and outbound sales
•Lead generation

Assistant Communication Manager
•Daily reports
•Maintenance coordination
•Rent collection
•Leasing (generate leases, security deposits, showing)
•Bookkeeping (manage invoices - reconcile payment received)

Handle E-commerce site
•Order replacements and refund
•Process orders via shopify
•Respond to customer feedback via Amazon
•Respond to tickets via Zendesk
•Social media management (facebook, instagram, linkedin, twitter)

Billings and Invoices
•Generate invoices
•Process e - payments
•Manage delinquents
•Manage card transactions

Administrative tasks
•Data entry and internet research
•Database/ CRM
•Update all transactions
•Daily reports
•Online file Organization (Dropbox, Google Docs and spreadsheets)

If you are looking for someone to assist you, look no further, I'm here to assist you! I can be your trusted EXECUTIVE, PERSONAL and VIRTUAL ASSISTANT all in one!