Admin Assistant, Customer Support, Property Management

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

November 10th, 2024 (6 days ago)

Member Since

January 5th, 2016

Profile Description

Hello! I have been a virtual freelancer for over ten years, with excellent written and verbal communication skills and exceptional knowledge of general virtual support.
Let me help you in expanding your business! Hire me full-time or part-time!
TOP SKILLS:
General Virtual Assistant | Administrative Management | Customer Service Specialist | E-Commerce Management | Real Estate | Property Management | Technical Support | Phone, Email and Chat Support | Data Entry | Web Research
SERVICES I CAN OFFER:
ADMINISTRATIVE SUPPORT -- Scheduling and managing meetings, conferences, calls, and events, which includes sending meeting invitations. Serves as the primary point of contact for executive screening and managing phone calls, emails, and inquiries.
PROPERTY MANAGEMENT -- Advertising vacant properties, sorting leads, applicant screening or referencing, preparing lease agreements, collecting rent, coordinating and overseeing repairs and maintenance, addressing tenant and landlord concerns, enforcing lease agreements, and mediating disputes, tenancy renewals, and property inspections. 
PHONE SUPPORT -- Assisting customers over the phone, involve troubleshooting technical problems, answering questions about products or services, and resolving complaints.
E-COMMERCE CUSTOMER SUPPORT -- Handling multiple tickets, providing product information, order updates, reviewing claims, and processing cancellations and refunds. With exceptional problem-solving and decision-making abilities. 
TRANSACTION COORDINATOR -- Obtaining signatures on agreements and disclosure; coordinating titles, mortgage, and appraisal processes; submitting necessary documentation to ensure file compliance; and inputting client information into databases. 
PROJECT MANAGEMENT -- Prepare regular status reports, maintain accurate project documentation, conduct project post-mortems, and identify areas for improvement.
SOFTWARES I'M FAMILIAR WITH:
Microsoft Office | Google Suite | Dropbox | Rentman | Zoopla | OnTheMarket | Let Alliance/Vision Plus | Docusign | Buildium | Zillow | Craiglist | Canva | Shopify | Gorgias | Freshdesk | Shipstation | Amazon | Distribution Management | Yotpo | Slack | Skype | WhatsApp | Trello | Calendly | Facebook | Instagram | TikTok
Let's connect and talk about how I can support you.